Tag Archives: DeviceBits

Sleep Retailer eNews | May 18, 2017

Casper Teams Up With Target, Mattress Firm & Serta Simmons Unveil Creative Marketing Initiatives, A New Approach To Customer Service, Declining Sleep and the Aging Process.

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A New Approach To Customer Service For Mattress Retailers

By James Ramey, CEO of DeviceBits Customer care is often times one of the best ways for brands to make a connection with their customer. These interactions can change the way a customer feels about a particular retailer. A good experience could turn a first-time customer into a repeat or lifetime customer, whereas a poor experience...
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