With the goal of meeting the highest standards of excellence, reliability and performance delivered with superior customer service, Standard Fiber has developed its new SmarTrak global order tracking system to allow customers to view real-time visibility of their inbound shipments.
Standard Fiber’s SmarTrak is powered by a cutting-edge Logistics Cloud Technology Platform, which allows it to effectively manage supply chain workflow with greater agility. SmarTrak was developed to trace the 3,000+ global shipments that Standard Fiber delivers annually to its customers. Tracking begins at the freight forwarder when the container is assigned and continues through to delivery at final port. Taking advantage of the company’s worldwide network, SmarTrak connects with over 53,000 trucking lines, 115 airlines, 65 rail carriers, and 12o ocean carriers.
“Anticipating our customers’ needs is a major company priority,” said Sandy Gray, Standard Fiber CEO. “Understanding and feeling their pain due to unforeseen shipping delays, we felt an urgent need to develop a system to better inform them of their order status and help provide timely solutions to avert potentially expensive delivery interruptions. We are very excited to launch our first phase of SmarTrak in mid-July, which focuses on tracking shipments from freight forwarder to port. Phase two will focus on ground freight to the final destination.”
Utilizing GPS, AIS data tracking, all involved parties can collaborate on efficient goods movement and timely intervention on exceptions before they become costly problems. Through a secure password protected login on a dedicated website available on any smart device, Standard Fiber’s customers can track real-time arrival status of their orders and visually see their location anywhere in the world.
For more information, visit standardfiber.com
About Standard Fiber: Standard Fiber was founded in 1998 with one goal in mind – to deliver exceptional bedding products and customer service at the lowest costs possible. In doing so, they became the first bedding company to combine U.S.-based product design, customer service, and technology with the cost benefits and manufacturing capabilities that are best achieved throughout Asia. Today, Standard Fiber works hand-in-hand with its customers – manufacturers, distributors, and digitally-native brands – to supply fabric, components, and fully-manufactured textile products to the home textile, mattress, hospitality, healthcare and pet markets with the aim of delivering innovative and sustainable solutions consumers want, at the competitive prices they need. With offices and staff in the U.S., UK, China, India & Pakistan, Standard Fiber is a global leader in home bedding products and textile manufacturing, and one of the largest producers of utility bedding products in the world.