Katapult Prioritizes The Consumer Experience By Ending Late Fees

Katapult, a leading omnichannel payment platform providing lease-to-purchase solutions, recently announced that it will no longer charge consumers late fees on late lease payments as part of its consumer-centric focus.

Giving merchants a lease-to-own payment solution they can trust for their customers, Katapult is focused on ensuring an incredibly positive, consumer-centric experience. Both prime and subprime customers need access to products and services now more than ever, especially with the holiday shopping season around the corner.

Katapult's consumer-centric focus includes:

  • No late fees, EVER**
  • A 60-second application process with approvals in less than 5 seconds
  • Access to hundreds of retailers via its store locator
  • Lease payment plans tailored to the customer
  • Transparent cost of ownership, no hidden fees or surprises
  • Automatic life-cycle communications to keep customers informed
  • Award-winning customer service representatives

"I'm very proud that Katapult remains focused on providing a seamless and convenient customer experience to ensure positive interactions both during and after the rental-purchase process. We have a significant percentage of return customers and that speaks volumes to the service we provide and the options we offer," says Orlando Zayas, CEO of Katapult.

Katapult partners with leading eCommerce and omnichannel retailers to provide incremental growth via a new customer segment who was previously unable to shop without financing options. Katapult's partners have seen that they are now able to reach and convert new shoppers, increase transactions, and gain strong customer loyalty at no risk to them.

**Although Katapult will no longer charge legally-permissible late fees on late lease-to-own payments, all other rights are reserved.  See lease-to-own agreements for details.

Visit go.katapult.com/scheduleademo

About Katapult: Katapult Holding, Inc. is the leading omnichannel payment platform, providing alternative purchase solutions for retailers and consumers. Our cutting-edge technology integrates seamlessly with online platforms, enabling our retail partners to expand their customer base, increase sales, and grow revenue.

Katapult's consumer-centric focus ensures a quick application and approval process, transparent payment terms, and tailored payment plans. Katapult associates with hundreds of retailers across the United States, with merchant support teams, marketing insights, and suggestions for continued success.