Malouf recently announced that it has expanded its supply chain department to include three specialty teams: forecasting, purchasing and inventory and logistics. The new structure and additional personnel will increase specialization within the department and offer a higher level of service for Malouf retail partners.
“As our company continues to grow and expands into more product categories, it becomes increasingly important for us to manage our inventory effectively,” said Jordan Haws, global supply chain director for Malouf. “That’s one of the main reasons we divided our team into these specialties—so we have subject-matter experts who can consistently drive improvements in specific areas.”
Each specialty team focuses on key steps of the supply chain process. The forecasting team works to understand the product demand, where it comes from, and how it will change throughout the year. This allows Malouf to carry out its production plans strategically.
The purchasing and inventory team collaborates with the Malouf product research and development team to procure raw materials and ensure a smooth production process. They also help manage appropriate inventory levels and handle fluctuations in demand so Malouf can deliver products with minimal disruptions.
Finally, the logistics team focuses on getting fast and reliable service. They negotiate fulfillment rates with freight carriers so Malouf can provide same-day shipping through parcel, full truckload (FTL), or less-than-truckload (LTL) shipments.
Malouf’s vertically integrated structure creates unique, in-house solutions for maximum efficiency. For example, its supply chain department helped develop HQ, an award-winning software system, for accurate reporting and data analysis. Specifically, supply chain uses HQ to visualize the company’s forecasting and inventory planning, schedule purchase orders and inventory flow, and manage inbound and outbound orders.
VP of Sales Mike Douglas stated, “As a full-service vendor, we carefully consider every pain point our partners might encounter in the supply chain process. Ultimately, we want to help our customers be successful and allow them to meet the needs of their customer base.”
About Malouf: A leader in the furniture and bedding industry, Malouf™ offers a wide range of innovative products including mattresses, adjustable bed bases, furniture, pillows, sheets, mattress protectors, bed frames and mattress toppers. Malouf™ products are available in over 15,000 retail partner locations in the U.S. and its growing international team now serves over 25 countries. Known for its commitment to quality, pricing and service, Malouf™ continues to expand its vertical integration and technology capabilities to better serve its customers with more than 350 global patents and trademarks. Malouf™, a Certified B Corporation®, was founded in 2003 by Sam and Kacie Malouf and is headquartered in Logan, Utah.