Protect-A-Bed continues its commitment to effective and convenient training for its retail partners with the global expansion of the Pro-tect-A-Bed University program. Designed to supplement the company’s successful in-store training program, the Protect-A-Bed University e-learning and certification program provides customized websites for all of its retail partners. Each site includes interactive training modules to increase product knowledge, healthy sleep information and best-selling practices; session quizzes to measure learning and increase retention; and company-branded certificates of completion upon passing each module and quiz.
Since launching Protect-A-Bed University in January 2015, Protect-A-Bed has been steadily adding to a robust library of interactive training modules tailored to retail customers. Given this phenomenal growth, the program will now offer Spanish language modules as well as a Mandarin Chinese website.
“Our customers need consistent and frequent product training across all of their retail locations,” said James Bell, CEO of Protect-A-Bed. “Protect-A-Bed University offers immediate, cost-effective training support at the click of a button for new employees as well as ongoing development for current sales professionals.”
According to Bell, interest from retail partners has fast-tracked the expansion. Nearly 4,000 sales professionals are active users and the rollout of the Mandarin training website will have 300 users in the first group.
“The program provides interactive learning opportunities for retail sales associates between their in-person training sessions,” Bell explained. “As Protect-A-Bed’s sales teams continue to grow, the need for easily accessible and consistent training has increased.”
Protect-A-Bed University is the brainchild of Jennifer Hillman, Vice President of Training and Development at Protect-A-Bed. “Customers have been asking us for years to offer training that will supplement our successful in-store training support,” she explained. “We’re pleased to offer this convenient option.”